Staff Portal — Izikhala Zabasebenzi

Good morning!

📋
Check-In Inventory
Full room-by-room inspection at guest arrival
📅
Monthly Inspection
Monthly property condition check & flags
🔧
Maintenance Log
Log all maintenance work, materials, hours
Cleaning Checklist
Room-by-room turnover cleaning sign-off
🛏️
Linen Tracking
Track all 3 sets + 4 dirty bags every turnover
🏘️
Property Notes
View property files and add running notes
⚡ Aura Daily Reminders — Izinkumbuzo
🎽 Full Aura uniform before entering ANY property
⏰ Arrive 5 min BEFORE start time — not AT your time
🧹 4 cloths: 🟡 Kitchen · 🔵 Bathroom · 🟢 General · 🔴 Toilet ONLY — NEVER mix
🛏️ Confirm SET 2 & SET 3 are on site BEFORE stripping beds
📸 Photograph ALL damage BEFORE cleaning — report on Turno immediately
🧺 4 dirty bags MUST leave every property every single turnover

Forms

Select a form to complete. All submissions go directly to your manager. / Khetha ifomu. Wonke amafomula aya komunikameli wakho.

📋
Check-In Inventory
Detailed room-by-room condition report at guest check-in. Covers studio to 6+ bedrooms.
📅
Monthly Inspection
Monthly property health check — appliances, structure, safety, pool, garden, flagging issues.
🔧
Maintenance Work Log
Log every job done — time spent, materials used, screws, costs, before & after photos.
Cleaning Completion
Turnover cleaning room-by-room sign-off. Sign when complete. Supervisor verified.
🛏️
Linen Tracking Sheet
Track all 3 sets in & out. Log all 4 dirty bags. Confirm replacements and condition.

Property Files

View each property's profile, service alerts, and add running notes. Tap any property to see full details.

Laundry Tracking 🧺

Log laundry collection, mark drying/folding/ready, and confirm delivery. Manager sees everything in real-time.

0
Collected
0
Washing
0
Drying/Folding
0
Ready

Email Templates 📧

Tap a template to copy or send. Manager creates these for the team to use.

Training & SOPs

Aura Gold Standard training materials. Read before every job. / Izinsiza Zokuqeqeshelwa. Funda ngaphambi komsebenzi wakho.

🧹 Cleaning SOPs
🪣
4-Cloth Colour System
Yellow = Kitchen. Blue = Bathroom. Green = General. Red = Toilet ONLY. NEVER cross-contaminate between rooms.
Read SOP
🚽
Bathroom Deep Clean Standard
Toilet, shower, bath, basin, mirrors, tiles, grout, extractor. Step by step to Aura Gold Standard.
Read SOP
🍳
Kitchen Full Clean Standard
Oven, stovetop, fridge, all surfaces, crockery, cutlery, appliances — every surface, every turnover.
Read SOP
🛏️
Bed Making — Hotel Standard
Correct corner fold, pillow placement, pillowcase direction, duvet alignment, mattress protector checks.
Read SOP
🌿
Outdoor & Braai Standard
Braai clean, ash removal, patio furniture positioning, pool skimming, outdoor lights, bins.
Read SOP
Final Walk-Through Checklist
The 15-point walk-through every cleaner must do before leaving any property — no exceptions.
Read SOP
🛏️ Linen SOPs
🧺
3-Set Rotation System
How SET 1, SET 2 and SET 3 work. When to use each. The rule: 1 set in, 1 set out, 1 set always in reserve.
Read SOP
🔴
4 Dirty Bag Chain of Custody
BAG 1 (sheets), BAG 2 (towels), BAG 3 (kitchen linen), BAG 4 (issues/damage). All 4 must leave every time.
Read SOP
🔍
Linen Inspection Standard
How to check linen for stains, tears, pilling, fading. What goes to BAG 4 and what gets replaced.
Read SOP
📦
Linen Folding & Storage
How to fold sheets, towels, and face cloths to Aura standard. Where to store each item in the property.
Read SOP
🔧 Maintenance SOPs
📸
Damage Reporting Protocol
When you find damage: photograph BEFORE touching, report on Turno, complete maintenance log, escalate to manager.
Read SOP
🚨
Emergency Protocols
What to do for floods, gas leaks, electrical failure, break-ins, fire — step by step with escalation contacts.
Read SOP
👔 Conduct & Presentation
🎽
Uniform & Presentation Standard
Full Aura uniform required at all properties. Hair tied back. No strong perfume. Branded top clean and ironed.
Read SOP
🤝
Guest Interaction Protocol
How to handle guests on property — greeting, privacy, communication, what never to discuss, how to escalate requests.
Read SOP

⚙️ Admin Panel

Manage staff, properties and Google Sheets connection. Visible to Manager only.

🔗 Google Sheets Connection
Not connected
Paste the URL from your deployed Google Apps Script here. How to get this →
👤 Staff & Properties Management

Staff PINs and properties are now managed exclusively in the Manager Dashboard. This keeps everything in one place and avoids conflicting changes from different devices.

Open Manager Dashboard →
📊 View Submissions in Google Sheets

All form submissions are saved automatically to your Google Sheet. Click below to open each tab.